Hi Jamie -
After I add the "If", it says "To many arguaments have been given to this function" and it highlights the second argument..."{CallLog.RecvdTime}"
Also, when I use this (open tickets opened for today only) option "if {CallLog.RecvdDate} = "currentdate"
then 1 else 0"
It's returning "0" for all the analysts.
Thanks.
Gennaro